Frequently Asked Questions
Find answers to common questions about our beauty products and services.
Are BPI products cruelty-free?
Yes, all BPI products are 100% cruelty-free. We do not test on animals at any stage of product development.
How do I know which skincare products are right for my skin type?
Each product page features a 'Best For' section. You can also take our online Skin Quiz or contact our experts for a personalized consultation.
Do your products contain parabens or sulfates?
BPI is committed to clean beauty. Our entire range is formulated without parabens, sulfates, or phthalates.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact us within 1 hour of placement to request any changes.
Are your containers recyclable?
Sustainability is a priority for us. 90% of our packaging is made from recyclable glass or post-consumer recycled plastic.
Do you offer professional discounts for makeup artists?
Yes, we offer a BPI Pro program for certified professionals. Please visit our Pro page to apply with your credentials.